Terms of Service
Draft — pending legal review. Last updated 2026-07.
The service
Thyme Studio is a salon-management platform. By creating an account, you agree to use it to run your business and manage your clients' data responsibly and in line with applicable data-protection law.
Your account
You're responsible for the accuracy of the information you enter and for who on your team has access. Staff accounts and permissions are managed by your business's admins.
Billing
Paid plans include a 14-day trial with a card on file; the first charge occurs automatically after the trial unless you cancel. Payments are processed by Stripe — we never see or store your card details.
AI features
Sprout's suggestions are generated by an AI model and may occasionally be inaccurate — review them before acting on them, especially anything customer-facing. Don't enter client names or personal details in Sprout's chat.
Messaging
If you send marketing messages through Thyme Studio, you're responsible for only messaging clients who've consented, including their sender identity, and honouring opt-out requests.
Cancellation
You can cancel your subscription at any time from Settings > Billing. Your data remains available for a reasonable period after cancellation, then is deleted per our retention policy.